Absolutely! I typically answer messages as I receive them throughout the day so generally I will message you back asap. Your ship by date is key in when it will actually ship out. Unless I have messaged you with an issue, your order will be put in the mail on that date or sooner. It just depends on how many items I'm currently sewing each day. You can also check the carrier's website with the tracking number to get more up to date information. Etsy doesn't always update their tracking as quickly as the USPS or FEDEX site does. Most of the time you can even get an estimated delivery time for the package.

Absolutely! Just send me a message with the info and I will get that shipped to you. I have mailed items to just about everywhere! Including vacation locations :)

Turnaround times are listed with each listing and vary. If it says 2-3 weeks, I will ship it out within the 2-3 week time period. If you are planning for an event, I suggest using the last date of that range incase it does take me the entire 3 weeks (or whatever is stated for your listing). As for when it will arrive to you, that depends on which shipping you choose. 1st class mail is usually 2-5 days depending on your location. Priority 2-3 day mail is a few dollars more and most are a 2 day delivery. Priority Express mail is usually a 1-2 day delivery. SO which ever mailing option you choose, add that amount of mailing time to your ship by date and you will have a better idea of when it will arrive from my studio to your doorstep :)

ABSOLUTELY! That would be a custom order and I will be more than happy to make that for you :) If you want to make changes or create something that you do not see offered in my shop, please let me know!! I love adding new characters to the mix :)

Due to the nature of a small handmade shop, I have a NO cancelation policy. However, if I am contacted before your order starts processing (buying supplies or sewing of items) there is an extremely small window I can work with to accommodate you.

I rarely run sales....So if I do have one going on, you should jump on it!!! I realize everyone is watching their dollars...I am too :) I try to price my items as fair as I possibly can. I believe well made items should not cost an arm, leg or your first born. I use quality materials and if I get a great price on fabric, I pass those savings onto my customers immediately. I do give a discount on 3 or more dresses purchased at the same time...so if you know you need several items made it's best to order in bulk :)

I can customize several things...

Colors and fabrics!! If you like the style of one dress but want it in a different color than is listed, I can help with that. Or if there is a part of a costume you want to change, I can help with that.

Sizing!! If you want to add some length, fullness to a skirt, width to the bodice, or sleeve length... I can help with that. Most of the time small changes does not change the pricing.

I can change the patterns that I use in my shop to suit some needs. Sometimes I can use parts of different patterns to create what you are looking for. However, I do not draft patterns from scratch or tailor fit items. Body measurements are required.

Embroidery!! Hand or Machine :)

So many times when customers order items from my shop, they plan around the first estimated date the item will deliver. I do not want your item to be late for your event. So the more info you can provide me the happier we all will be!! Including measurements with your order is super important!! I do not automatically know the size of your child. Too often customers give me vague information such as "my baby is almost 9months old but is on the small side". I have zero way of knowing how things fit your child by that statement. Does that mean length? Width? If the item arrives and doesn't fit like you want it to, then plan on going through the process of an exchange which adds even more turnaround time to your original purchase.

Unless you want them to go to 3 separate addresses, then they will most likely ship together. I already offer free first class shipping shop wide :) If all 3 of your items are ready to ship, typically you will get bumped up to a priority shipping mailer. The reason for this is that it's more cost effective....I spend less in shipping and less in mailing materials. Of course if there is a specific need for it to be sent separately just communicate that to me at checkout. I'm more than happy to accommodate :)

I mail items through USPS first class or priority shipping. If you would like me to use a different carrier than what shows up as an option, please contact me with this information BEFORE you place your order. I offer FREE first class shipping with all orders with USPS. All shipping upgrades such as priority or using another carrier will accrue additional charges. Please choose the shipping that suits your need best :)